Cook & Talbot has been accredited by Lexcel since July 2003.
We have achieved Lexcel which is the Law Society’s international practice management standard.
The Lexcel practice management standard is only awarded to solicitors who meet the highest management and customer care standards. We are required to undergo rigorous independent assessment every year to ensure we meet required standards of excellence in areas such as client care, case management and risk management.
Why choose a Lexcel accredited solicitor.
By choosing a solicitor with the Lexcel quality mark you can be sure you will get:
- A timely response to all client communications.
- Accurate cost estimates, and information on how charges will be calculated.
- Regular cost estimates, and information on how charges will be calculated.
We are one of only a handful of local firms to hold this accreditation.
Cook & Talbot is also a member of the North West Solicitors Association. This is a group of local law firms which have joined forces to provide quality legal services. Member firms all provide high standards of client care and expert legal advice. Because all member firms share common standard procedures this will assist in transactions being completed more quickly and efficiently. For more information click here.
Cook & Talbot has been accredited by Conveyancing Quality Scheme since May 2011
We are proud that we were one of the first practices in Southport to have achieved the standards of practice and integrity required to be accredited by the Law Society’s Conveyancing Quality Scheme (CQS).
CQS provides a recognised quality standard for residential conveyancing practices. Membership establishes a level of credibility for firms with stakeholders such as regulators, lenders and insurers as well as residential homebuyers and sellers. Since its inception in 2011, the CQS has created a trusted community which has helped to deter fraud and continually improve standards across the residential conveyancing sector. For more information click here.
Why Choose a CQS accredited solicitor.
By choosing a solicitor with the CQS quality mark, your solicitor will:· Explain the steps in buying or selling a home
· Tell you what service you can expect from them
· Be honest about what the costs will be
· Keep you informed of progress in your sale or purchase
Our clients say...
Thank you for the great service during our house selling/buying process. It is the 2nd time we have used you for a house move and once again you have been really easy to deal with, efficient, quick to respond to queries etc……So really I just wanted to say thank you to you and the team for making the process nice and stress free (and quick!) for us. It is much appreciated and we will continue to recommend you to friends.
Thank you so much for dealing with my sale and purchase. I was very pleased with the way you dealt with my concerns and the online system was very impressive.
This is just a huge thank you for all your professionalism, hard work and total kindness during my flat purchase.
As always the service we have received from Cook and Talbot has been first class. As you know this has not been the easiest and most straightforward of sales and purchases, and your prompt responses to queries and requests have been most helpful.
May I take this opportunity to thank you and your staff for dealing with all my transactions smoothly and efficiently and I am now very pleased to be in my new home at last.
I just wanted to thank you for the efficient and excellent service we have received from you regarding the sale and purchase of our property. The experience was not at all stressful (which it has been in the past) and I´d like to extend our thanks to you for that!
I wanted to thank you so much for overseeing my application for remortgage so brilliantly. From the beginning to completion you were consistently helpful, informative and reassuring and kept me up to date with each step of the process, which was greatly appreciated. I was really impressed and delighted that you made the whole thing so straightforward and painless especially as my previous legal experience when securing my original mortgage was anything but.
Excellent service and advice as usual in what proved a slightly difficult case.
Thank you to all your staff for the smooth sale of my property……I would have no qualms about recommending your firm of solicitors to any of my friends…
Thank you very much for the attention to detail and the speed in which you work for us…
We would like to say a huge thank you for all your efforts during our recent house purchase. Your professional service and constant updates has ensured that the process was as stress-free as possible and for that we are very grateful. We would have no hesitation in recommending your services for the future”